Consumer Payments Research Center

Contributing to informed public policy for payment systems

The Consumer Payments Research Center conducts survey, econometric, and theoretical research to contribute to public policy that maximizes the welfare of all members of the economy.

2011-2012 Survey of Consumer Payment ChoiceHow Do Speed and Security Influence Consumers’ Payment Behavior?
Econometric models were used to simulate the effect of various changes to payment instrument speed and security.

image of a spedometer2013 Survey Research & Data Available Now
Research report and complete dataset available for download.

image of paper billsU.S. Consumers' Holdings and Use of $100 Bills
On a typical day in the U.S., 5.2 percent of adults have a $100 bill in their pocket, purse, or wallet.
research definition Economic Research
Bibliography of papers using Boston Fed consumer payments data.


Almost half of consumers had access to mobile banking in 2013

January 2016. Mobile banking and mobile payments became much more common among consumers in 2013. The adoption of mobile banking, the use of mobile banking, and the use of mobile payments increased from 2012 to 2013.

  • In 2013, almost half of all consumers used mobile banking (47 percent). The most common form of mobile banking was checking the user’s account balance or recent transactions.
  • In addition, 29 percent of consumers accessed online banking using a mobile phone, an increase from 21 percent in 2012.
  • The number of mobile payments increased significantly over 2012, with more than one-third of consumer reporting that they had used mobile payments during the year.

2015 Survey, Diary of Consumer Payment Choice live now

December 2015. The 2015 Survey of Consumer Payment Choice and Diary of Consumer Payment Choice are in the field through mid December. Respondents arereporting on their preferred payment instruments in particular situations, including for online payments, for bills, for purchases, and for in-person purchases by dollar amount

New this year:

  • Respondents report payment choice during holiday shopping period.
  • Respondents identify purchases of durable goods.
  • Respondents report familiarity with and ownership of virtual currency.
  • Respondents report payment choices in context of checking account and prepaid card balances.

More info about the Diary of Consumer Payment Choice.

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