Financial Capability Webinars

November 18, 2013
December 12, 2013

These two webinars were hosted by the Federal Reserve Bank of Boston. These webinars were intended for practitioners working to build the financial capabilities of residents throughout New England.

Using Data to Strengthen Financial Capability Efforts

November 18, 2013
Recognizing the benefits to practitioners of being data-driven, this webinar shared the stories of two local organizations' use of data, how their usage evolved as they developed clearer pictures of their theories of change, and how using data continues to support their work. Featured guest speakers included Sherry Riva, Founder and Executive Director of Compass Working Capital and Michael Ames, Director of Mobility Mentoring Programs at Crittenton Women's Union. Each reflected on the critical role that refining their models has had on how they use data to inform their programs—both of which include the delivery of financial education as one component—and how this process has yielded positive returns in terms of data usage and being able to communicate effectively to staff internally, as well as to funders and stakeholders externally.

Presentations

About the Presenters

Sherry Riva
Sherry Riva is the Founder and Executive Director of Compass Working Capital (“Compass”), a Boston-based nonprofit organization that provides incentive-based financial coaching and savings programs that empower working, low-income families to build assets, achieve their financial goals, and become financially secure.  Compass’ broader vision is to build a leading, nonprofit financial services organization that promotes economic mobility and financial security for working poor families by influencing field-related practice and policy.

Under Sherry's leadership, Compass recently launched an innovative asset-building model for the Family Self Sufficiency (FSS) program, an employment and savings program for recipients of federal housing assistance. The first public-private model of its kind in the country, the Compass FSS model has begun to attract local and national attention as a scalable, housing-based model to promote financial security for working, low-income families.

Prior to launching Compass, Sherry was the Executive Director at Jubilee Women's Center (JWC), a multi-site transitional housing program for homeless women in Seattle, Washington. Sherry is a graduate of Princeton University, Trinity College Dublin, and the Harvard Kennedy School of Government.   

Michael Ames
Michael Ames is Director of Mobility Mentoring Programs at the Crittenton Women’s Union (CWU). His work at CWU includes providing oversight to CWU’s Mobility MentoringTM programs, a continuum of short- and long-term programs that provide mentoring and support to low-income individuals who are working to build their skills and capacities to better meet their basic needs.  Michael was also the lead author on the recently released Massachusetts Economic Independence Index 2013 (Mass. Index).

Prior to joining CWU, Michael was Site Director and Director of Evaluation and Quality Assurance for the Massachusetts Society for the Prevention of Cruelty to Children (MSPCC), a not-for-profit organization providing behavioral health, parent education and support, early intervention and other services to children and families. As Director of Evaluation and Quality Assurance, Michael was responsible for the organization’s evaluation and quality assurance activities. As Site Director, Michael directed MSPCC’s Boston-area services, which included a behavioral health clinic, a wraparound program, a parent education and support program, and an afterschool program. 

Michael is pursuing his Ph.D. at the Heller School for Social Policy and Management at Brandeis University and received his MSW and MBA from Boston College and a BA from Hobart College. His research and programmatic work focuses on supporting at-risk children and families, economic self-sufficiency and organizational strategy, and his dissertation will explore how efforts by low-income, single parents to achieve economic independence impacts the wellbeing of their children and how, in turn, the wellbeing of children impacts parents’ abilities to achieve greater economic independence.

Using Technology to Strengthen Financial Capabilities

December 12, 2013
Recognizing the increasingly important role that technology plays in the financial lives of low- to moderate-income individuals, this webinar shared ways in which practitioners are using technology to strengthen financial capabilities. Featured guest speakers included Nick Maynard, Director of Innovation at Doorways to Dreams Fund (D2D) and Terri Steingrebe, Chief Executive Officer of More than Wheels. Nick Maynard discussed how D2D uses gamification to strengthen financial capabilities. Terri Steingrebe shared how More than Wheels developed an online financial coaching system to reach clients more efficiently.

Presentations

About the Presenters

NIck Maynard
Nick Maynard is the Director of Innovation for Doorways to Dreams Fund (D2D) where he leads the Financial Entertainment ("FE") project—a library of award-winning financial literacy casual video games, including "Staples" Bite Club, the 2013 EIFLE Electronic Game of the Year—as well as D2D's work exploring the application of "gamification" to building emergency savings and higher education financing.  He holds both a Masters in Business Administration and a Masters in Public Policy from Harvard University; he also holds a BSE in Operations Research from Princeton University.  Before joining D2D in 2006, Nick spent over 10 years providing operational strategy consulting to Fortune 1000 clients with Deloitte Consulting and Braxton Associates.   

Based in Boston, D2D is a national nonprofit whose mission is to strengthen the financial opportunity and security of low- to moderate-income ("LMI") consumers by innovating, incubating and stimulating new financial products and policies.  D2D and their partners have launched financial capability-building innovations offering US Savings Bonds at tax-time (Save Your Refund), prize-linked savings accounts (Save to Win), and creating mobile apps to improve financial access and capability (MyMoneyAppUp and FinCapDev). 

Terri Steingrebe
Terri Steingrebe is the Chief Executive Officer of More Than Wheels, a consumer-focused, not-for-profit organization headquartered in Manchester, New Hampshire. More Than Wheels helps people with low to moderate incomes acquire fuel-efficient, affordable and reliable vehicles that will lead to the overall improvement of their lives and contribute to maintaining a sustainable environment.

Steingrebe has more than 28 years of experience in finance, operations and administration. Before joining More Than Wheels in the spring of 2008, she was the senior director of Worldwide Sales & Services Operations for Avid Technology, a leader in tools for film, video, audio, 3D animation, gaming and broadcast professionals. Prior to Avid Technology, she held senior finance and operational positions at several companies including Digital Equipment Corporation. Steingrebe holds a Bachelor of Arts degree, awarded magna cum laude, from Pennsylvania State University.