Primary fields of research
Christopher (Chris) Ritchie is a vice president in the Financial Support Office (FSO) headquartered at the Federal Reserve Bank of Boston. His responsibilties include Business Operations and IT comprising the following groups; Central Accounting Technology Services (CATS), National Accounting and Customer Support (NACS), Financial Management and Shared Services Center (FMSSC), Financial Planining and Analytics CBAF, and Program Management Office (PMO).The FSO provides financial management leadership for the Federal Reserve, reporting to the Conference of First Vice Presidents and is also responsible for the management, support, and ongoing development of Federal Reserve financial management operations.
Prior to this role, Chris was a vice president in the Treasury and Financial Services Group with responsibilities that included: First District Stored Value Card (SVC) Department; SVC is a smartcard payment based service used by the Department of Defense for domestic training bases and overseas peace-keeping bases (EagleCash, EZpay). In December of 2015, Chris took on leadership responsibilities in the development and the migration of Navy Cash program from JPMorgan Chase to the Federal Reserve System. Chris also held prior responsibilities for the Treasury Cash Management (TCMS) department and leadership for the Straight Through Processing System (STP) initiative. TCMS was designed to manage a cash transfer system – on behalf of the U.S. Treasury - that was part of the Collections and Cash Management Modernization (CCMM) future architecture to transfer deposited funds from TGA (Treasury General Account) banks, IRS (Internal Revenue Service) lockbox banks and Card Acquiring Service to the Treasury General Account replacing a net settlement process with STP same day settlement utilizing all payment systems within the Federal Reserve.
Chris has over 30 years of hands-on and management experience in various forms of IT (voice/data, call center technology, client/server, payments systems, and hardware/software) and led the technical team that designed and implemented a national retail call center for the Bureau of the Public Debt. Chris had dedicated his attention to the SVC program from 2009-2019 and gained exposure to all facets of the business. He spent over 145 days OCONUS, supporting deployments and promotion of the SVC programs with the U.S. Military Services. Chris has worked at the Federal Reserve Bank since 1988. Prior to that, he worked at Compugraphics Corporation.
He has a B.S. in business administration with a concentration in computer science from the Whittemore School of Business at the University of New Hampshire and an M.B.A. from Northeastern University.