Working Cities Manager Colleen leads the second round of the Working Cities Challenge in Massachusetts and manages learning and communications across all rounds of the WCC. In addition to supporting smaller cities through the Challenge, she is pursuing research to better understand the ways in which civic infrastructure can be strengthened to improve outcomes for these cities' low-income residents. Before joining the Boston Fed in late 2014, Colleen worked with smaller cities to provide urban policy research and technical assistance as the director of the UMass Dartmouth Urban Initiative. A former Rappaport Public Policy Fellow and a current fellow with MassINC's Gateway Cities Innovation Institute, she holds a Master of Public Policy degree from UMass Dartmouth and a B.A. in public and private sector organizations from Brown University.