2019 Results From the Mobile Banking and Payments Survey of New England Financial Institutions 
June 15, 2020
In 2019, led by the Federal Reserve Bank of Boston, eight Federal Reserve Banks: Atlanta, Cleveland, Kansas City, Minneapolis, Philadelphia, Richmond, and San Francisco, surveyed financial institutions across the United States about their mobile banking and payment practices and plans.
This report presents the New England District findings from the multi-district 2019 Mobile Financial Services Survey, covering the mobile banking and payments landscape for consumers and businesses.
The 130 NE FIs – 85 banks and 45 credit unions – represented all six states and 26 percent of total 2019 survey respondents.
About the Authors
Marianne Crowe
Breffni McGuire, Industry Consultant
Resources
Site Topics
Keywords
- mobile payment ,
- mobile banking ,
- Contactless ,
- survey ,
- New England ,
- wallet
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